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  1. Settings
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MetaCRM Discord Bot

PreviousTracking TagNextDiscord Bot Customization

Last updated 6 months ago

Follow the video tutorial or the installation guide below to set up your Discord Ticket Bot

Common Issues

  • Please refer to the below video and make sure the correct permissions are provided, and verify that our ticket bot has access to the permissions listed in the screenshot.

  • Contact us if you continue to encounter errors after providing all the necessary permissions.

  • Make sure you turn on permission of “send messages in threads” in your ticket channel for your users.

Other Notes

  • Every time you add or remove members from role groups, use /updatesupportroles to update it. Only the admin roles of the ticket bot can configure this command

  • Each user can only have 5 ongoing tickets at the same time (customizable)

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Send Messages in Threads
MetaCRM Discord Bot Setup