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Community Analysis

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Last updated 5 months ago

The Community Analysis feature provides a unified dashboard for tracking, analyzing, and comparing your Telegram and Discord communities. Designed specifically for community managers, it offers insights into member growth, engagement, retention, and trending topics, all within a single, easy-to-navigate interface.

Key Features

  1. Core Metrics Integration Track essential metrics across both Telegram and Discord to monitor and compare community health:

    • Member Growth: View the total number of members and their growth rate over time.

    • New Member Count: See how many new members joined during a specific time period.

    • Retention Rate: Measure the percentage of new members who remain active after joining.

    • Engagement Activity: Analyze participation levels with metrics like:

      • Active Members: Members contributing through messages or reactions.

      • Average Interaction Rate: Interactions per member, including comments, messages, and reactions.

    Metrics can be filtered by time intervals (daily, weekly, monthly) for a unified comparison of Telegram and Discord data.

  2. Community Hot Keyword Tracking Understand trending topics within your communities:

    • Keyword Analysis: Identify frequently mentioned keywords in user messages on Telegram and Discord.

    • Hot Topic Cloud Visualization: Visualize trending keywords in a cloud format, with keyword size reflecting frequency.

      • Clickable keywords reveal detailed insights, such as example messages containing the keyword.

    • Time-Based Insights: Filter by time period (daily, weekly, monthly) to track changes in community interests over time.

  3. Unified Data Presentation A single dashboard consolidates key metrics across both platforms:

    • Member Growth Trend: Line chart showing membership growth over time.

    • Engagement Trend: Comparison chart illustrating engagement levels across Telegram and Discord.

    • Retention Analysis: Visualize member retention trends for both platforms side-by-side.

    • Hot Keywords Panel: Highlight the top 10 trending keywords for easy access.

  4. Interactive Charts and Graphs Visualize metrics with clear, interactive charts:

    • Member Growth Comparison: Line graphs comparing growth rates between Telegram and Discord.

    • Engagement Metrics: Bar charts showing active members and interaction rates for each platform.

    • Keyword Trends: Line graphs or bar charts tracking specific keyword trends over time.

  5. Cross-Platform Comparison A side-by-side summary view simplifies platform comparison:

    • Growth Rates: Compare member growth for Telegram and Discord.

    • Engagement Levels: Assess average interactions per user across platforms.

    • Retention Rates: Understand retention patterns over specified periods.

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