Customer Service Widget

Follow the video tutorial or the installation guide below to set up your Customer Service Widget

MetaCRM Widget

API Key

• This API key auto-generated and is already included in the provided installation snippet below.

• If you need a new set of API keys for compliance or security reasons, you can use the regenerate button to do so. However, this will also generate a new set of installation snippets, which will need to be reintegrated into your website.

API Key

Website URL

• Provide the URL of your website where you want to install the Customer Service Widget.

• When switching from testing stage to production, make sure to change the domain name to maintain the functionality of the Customer Service Widget.

Domain Name

Installation

Installation Snippet

• Copy the provided installation snippet and paste it right before the closing </head> element as shown in the example below.

Installation Snippet

Second Tab

• Click check connection to see if the Customer Service Widget has been successfully installed.

Check Connection

SRI

• Turning on or off SRI will affect how your project handles product updates from us

• Turning on SRI will provide enhanced security but you will have to manually verify and install MetaCRM product updates.

• Turning off SRI will reduce maintenance effort but also lower protection against compromised updates.

SRI

Enhanced Address Identification Method (Strongly Recommended)

• We strongly recommend installing our Enhanced Address Identification Method so you can track all wallet connections, including non-browser wallets, such as WalletConnect.

• Please refer to the example code above and consult your devs on how to install Enhanced Address Identification Method.

Enhanced Address Identification Method