MetaCRM Widget

MetaCRM widget contains Marketing and Service features

The MetaCRM widget is highly customizable, allowing you to tailor its appearance and functionality to align with your brand identity. From modifying the launcher icon to selecting which ticket types are available, the widget customization ensures a seamless experience for your users.

Before you begin customizing your widget, please ensure that you have successfully integrated the widget on your website. If the widget is not yet integrated, refer to the Integration Page for step-by-step guidance on adding it to your website.

Launcher Icon

The launcher icon is the first point of interaction your users will have with the widget. You can customize this icon to match your brand style or identity, making it easily recognizable. Simply upload an image or choose from predefined options to set your desired launcher icon.

Custom Logo

To maintain brand consistency, you can upload your logo, which will be displayed within the widget. This ensures that when users engage with the widget, they are presented with a familiar brand element, reinforcing trust and recognition.

Widget Appearance

Adjust the widget’s color scheme and layout to ensure that it blends seamlessly with your website’s overall design. You can modify background and text colors to match your brand’s aesthetics. This level of customization provides a cohesive user experience across your dapps.

Ticket Type

MetaCRM allows you to offer multiple types of support through the widget. Within the customization settings, you can select the specific ticket types you want to provide on this widget. Enabling only the most relevant ticket types ensures that your users can easily categorize their inquiries, speeding up the support process and improving the overall customer experience.