# MetaCRM ## MetaCRM - [Welcome to MetaCRM](https://metacrm.gitbook.io/metacrm/welcome-to-metacrm.md) - [Get started](https://metacrm.gitbook.io/metacrm/get-started.md) - [Community](https://metacrm.gitbook.io/metacrm/products/community.md) - [Ticket](https://metacrm.gitbook.io/metacrm/products/community/ticket.md) - [Portal Interface](https://metacrm.gitbook.io/metacrm/products/community/ticket/portal-interface.md) - [Ticket Interface( Ｗallet Base)](https://metacrm.gitbook.io/metacrm/products/community/ticket/ticket-interface-allet-base.md) - [Ticket Interface](https://metacrm.gitbook.io/metacrm/products/community/ticket/ticket-interface.md) - [Report](https://metacrm.gitbook.io/metacrm/products/community/ticket/report.md) - [Community Analysis](https://metacrm.gitbook.io/metacrm/products/community/community-analysis.md) - [Notification](https://metacrm.gitbook.io/metacrm/products/notification.md) - [Manage notifications](https://metacrm.gitbook.io/metacrm/products/notification/manage-notifications.md) - [Create a notification](https://metacrm.gitbook.io/metacrm/products/notification/create-a-notification.md) - [Subscription Management Widgets](https://metacrm.gitbook.io/metacrm/products/notification/subscription-management-widgets.md) - [Notification Performance Report](https://metacrm.gitbook.io/metacrm/products/notification/notification-performance-report.md) - [Marketing](https://metacrm.gitbook.io/metacrm/products/marketing.md) - [Campaigns](https://metacrm.gitbook.io/metacrm/products/marketing/campaigns.md): Campaigns allows projects to send tailored messages across different channels and track marketing performance with customized on-chain objectives. - [Campaign Performance](https://metacrm.gitbook.io/metacrm/products/marketing/campaign-performance.md) - [X Campaign Tracking](https://metacrm.gitbook.io/metacrm/products/marketing/x-campaign-tracking.md): This feature provides a centralized solution for social media marketers and campaign managers to track, analyze, and report on X campaigns across multiple influencers (KOLs) - [Footprints](https://metacrm.gitbook.io/metacrm/products/footprints.md) - [Website Traffic](https://metacrm.gitbook.io/metacrm/products/footprints/website-traffic.md) - [Attribution Link](https://metacrm.gitbook.io/metacrm/products/footprints/attribution-link.md) - [Create New](https://metacrm.gitbook.io/metacrm/products/footprints/attribution-link/create-new.md): To create new attribution links, please follow the below steps. - [Referral](https://metacrm.gitbook.io/metacrm/products/footprints/referral.md) - [Objective Settings](https://metacrm.gitbook.io/metacrm/products/footprints/objective-settings.md) - [CDP](https://metacrm.gitbook.io/metacrm/products/cdp.md): MetaCRM Customer Data Platform - [Customer List(Wallet Base)](https://metacrm.gitbook.io/metacrm/products/cdp/customer-list-wallet-base.md) - [Customer List ](https://metacrm.gitbook.io/metacrm/products/cdp/customer-list.md) - [Customer Analytics（Ｗallet Base)](https://metacrm.gitbook.io/metacrm/products/cdp/customer-analytics-allet-base.md) - [ Customer Analytics](https://metacrm.gitbook.io/metacrm/products/cdp/customer-analytics.md) - [Segmentation](https://metacrm.gitbook.io/metacrm/products/cdp/segmentation.md) - [MetaForm](https://metacrm.gitbook.io/metacrm/products/metaform.md) - [MetaCRM for Advertising](https://metacrm.gitbook.io/metacrm/products/metacrm-for-advertising.md) - [General](https://metacrm.gitbook.io/metacrm/settings/general.md) - [Company Profile](https://metacrm.gitbook.io/metacrm/settings/general/company-profile.md) - [Integration](https://metacrm.gitbook.io/metacrm/settings/general/integration.md) - [MetaCRM Widget](https://metacrm.gitbook.io/metacrm/settings/general/integration/metacrm-widget.md): This guide provides instructions on how to implement and customize the MetaCRM Widget in your web application. - [Widget Customization](https://metacrm.gitbook.io/metacrm/settings/general/integration/metacrm-widget/widget-customization.md) - [Tracking Tag](https://metacrm.gitbook.io/metacrm/settings/general/integration/tracking-tag.md) - [MetaCRM Discord Bot](https://metacrm.gitbook.io/metacrm/settings/general/integration/metacrm-discord-bot.md) - [Discord Bot Customization](https://metacrm.gitbook.io/metacrm/settings/general/integration/metacrm-discord-bot/discord-bot-customization.md) - [MetaCRM Telegram Bot](https://metacrm.gitbook.io/metacrm/settings/general/integration/metacrm-telegram-bot.md): Make sure you have a Telegram account before starting. Once ready, navigate to the integration page on the MetaCRM portal. - [Slack Notification](https://metacrm.gitbook.io/metacrm/settings/general/integration/slack-notification.md) - [GitHub](https://metacrm.gitbook.io/metacrm/settings/general/integration/github.md) - [Support Web Page](https://metacrm.gitbook.io/metacrm/settings/general/integration/support-web-page.md): Support Web Page is a default channel when you use MetaCRM for Service. You don't need to integrate it manually. - [Team](https://metacrm.gitbook.io/metacrm/settings/general/team.md) - [On-Chain Data Display](https://metacrm.gitbook.io/metacrm/settings/general/on-chain-data-display.md) - [Billing](https://metacrm.gitbook.io/metacrm/settings/general/billing.md) - [Marketing](https://metacrm.gitbook.io/metacrm/settings/marketing.md) - [MetaCRM Widget](https://metacrm.gitbook.io/metacrm/settings/marketing/metacrm-widget.md): MetaCRM widget contains Marketing and Service features - [Community](https://metacrm.gitbook.io/metacrm/settings/community.md) - [Ticket](https://metacrm.gitbook.io/metacrm/settings/community/ticket.md) - [AI Settings](https://metacrm.gitbook.io/metacrm/settings/community/ai-settings.md): The AI Settings section is where teams configure how AI behaves across customer interactions. It offers three key components that help tailor, power, and improve the assistant’s performance. - [AI Tools](https://metacrm.gitbook.io/metacrm/settings/community/ai-settings/ai-tools.md): Use AI Tools to tailor how your assistant responds. Customize tone, length, and language, and turn AI Support on or off—all backed by your knowledge base. - [Knowledge Base](https://metacrm.gitbook.io/metacrm/settings/community/ai-settings/knowledge-base.md): The Knowledge Base is the foundation of AI Support. All AI-generated responses are strictly based on the content you provide here—ensuring accuracy, consistency, and traceability. - [Training Area](https://metacrm.gitbook.io/metacrm/settings/community/ai-settings/training-area.md): Training Area is a centralized space for reviewing and improving AI responses. It helps support agents evaluate AI quality, submit improvements, and prepare training data for AI model retraining. - [AI Management](https://metacrm.gitbook.io/metacrm/settings/community/ai-management.md) - [Macros](https://metacrm.gitbook.io/metacrm/settings/community/macros.md) - [Security](https://metacrm.gitbook.io/metacrm/settings/community/security.md) - [Pricing](https://metacrm.gitbook.io/metacrm/other-info/pricing.md) - [Media Kit](https://metacrm.gitbook.io/metacrm/other-info/media-kit.md) - [Official Links](https://metacrm.gitbook.io/metacrm/other-info/official-links.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. 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